Advanced Gas Services enjoys helping our customers wether it's with a quick fix or a new boiler installation, so it makes us smile when we do receive customer feedback. We're available on the popular networks if you want to reach out to us there and thank us but we're also too happy with an email. Below are a collection of testimonials from customers, enjoy reading.
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Customer Feedback Comments
I've been using Advanced Gas for several years to install boilers and service my rented properties as well as my own home. The engineering and office staff are always very friendly and helpful. They are all very efficient and reliable. Today I have had a NEST thermostat fitted by Chris. He was very respectful, friendly and efficient. He also took the time to explain the system to me. I would definitely recommend this Company.
Been using Advanced Gas for years for my landlord safety check. Repaired my boiler last year as well. Always friendly staff on the phone and in person. Reliable and turn up on time. Best in Hull.
Matty replaced the Immersion Heater while we were waiting for a new boiler to be fitted so that we had hot water. Mark and Liam fitted the boiler, they were all very professional and respectful of our property. This is the second boiler we have had fitted (one at my In- Laws house) and we would highly recommend this company.
The persons who installed our new central heating boiler, radiator valves and cupula were efficient, considerate, tidy and helpful. They obeyed the Covid guidelines for working indoors and outdoors. We have had no problems with the job and are very pleased with the improved working of the new system. The functioning of the new system was well explained. We have had two jobs done previously and would not hesitate to highly recommend Advanced Gas Services.William, East Yorkshire
Pleasant and efficient fitters, they took care to hide pipes and clean up. Face masks and gloves at all times.Judith, East Yorkshire
New boiler fitted. Engineer arrived on time, was polite and pleasant. Worked diligently and completed all necessary work efficiently in good time. Have used Advanced Gas for several years and have never been disappointed.Barrie, East Yorkshire
Excellent service from survey to installation. Great communication. Staff were friendly and professional at all times.Scott, East Yorkshire
From start to finish - informed of progress being made. Brilliant installer and keen apprentice. Would highly recommend this company.Maurice, East Yorkshire
Very professional company. Would definitely recommendRobert, East Yorkshire
17 January 2020
I would have no hesitation with recommending Advance Gas. They are fantastic the service from the girls in the office to the professional gas engineers. The fitting of my new boiler was excellent. I would not use anyone else.Amanda, East Yorkshire
17 December 2019
Very prompt friendly lads. Highly recommended, certainly use them again.Alex, East Yorkshire
11 December 2019
Came on time. Very friendly and efficient. All mess and old boiler taken away. Brill.Ruth, East Yorkshire
6 December 2019
Everyone was polite and got on with the job and was pleased how everything was done without any fuss. I would recommend Advance Gas to anyone.Brian, East Yorkshire
21 November 2019
I have used this company for many years and have never had anything to complain about. Would certainly recommend them to all my family & friends.Margaret, East Yorkshire
20 November 2019
ExcellentPat, East Yorkshire
14 November 2019
Great professional service, reliable and friendly. Have been using Advanced Gas for years & have never let me down yet! Fantastic.Julie, East Yorkshire
22 February 2017
Thank you for a very quick repair of my boiler. (Five hours from report to fixing). Chris was excellent. I always recommend AVG Ltd to friends and will continue to do do.Roy Middleton
30 November 2016
Had a lovely guy sort out an old gas fire today he was brilliant very clean and tidy work. He was very friendly and put my mind to rest I will be recommending you to every body thanks for sorting it.xx
4 May 2016
Would like to say what fantastic service this company give right from the start. John visited us with a prompt visit and quote. After we decided to pick this company the date organised for the work was just a week after the visit. We had a whole new heating system put in with new boiler, radiators and pipes. Mark who was the workman for the job along with his assistant were very tidy, organised and couldn't ask for better service. I would recommend this company to anyone.Mr & Mrs Lane
1 November 2016
AGS fitted two heating systems complete and replaced three boilers for me over the last three years, turned up when they said they would, tradesmen did the jobs correctly and tidied up after, pleasant people to deal with, a great company, recommended, thanks guys K.P.Ken P.
21 July 2015
I was almost resigned to spending the Easter holiday without heating and hot water, so to get it working again on the same day that I rang you was fantastic service. Please also convey my thanks to Mr Jennison, whose patience and commitment to the task in hand was very impressive - you have a good engineer there! I shall continue using AGS in the future with confidence. Thanks again and best wishes to you all for a happy Easter holiday. Yours sincerely.K Pocklington
21 July 2015
I am compelled to put on record the excellent service afforded me today, by Peter Jennison.
His explanations of everything he was doing, the boiler components and their function, his honesty in describing the likely situation for the problems I have been experiencing with the boiler, and what I could look for in the future, was 'old fashioned service' at its very best.
I was so impressed, and thankful, with his manner and service, that I felt very happy In offering him £10 in appreciation, but he flatly refused this, saying it was not his practice to accept such gestures.
Peter is a marvellous ambassador for your company and I can assure you that I will have no hesitation, whatsoever, in recommending Advance Gas to anyone, in the future - in fact, I am the Co-ordinator of a 55 member Neighbourhood Watch group, and we keep a list of tradesmen our members can vouch for. Advanced Gas goes straight on that list, from today.
There is no need to reply to this letter, but please accept my thanks for the kind of service I thought had disappeared forever, barring a few exceptions. Advanced Gas Is definitely one of those exceptions.
Peter is a credit to your company and I would be grateful if you will let him know that I have written to you. With my sincere thanks.Ray, Hull